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OPEN Tech Talks: Technology worth Talking| Emerging Tech |Tools & Tips

Open Tech Talks is your weekly sandbox for technology insights, experimentation, and inspiration. Hosted by Kashif Manzoor, Tech Evangelist, Cloud Expert, and Enterprise Architect, this Podcast combines technology products, artificial intelligence overviews, how-to's, best practices, tips & tricks, and troubleshooting techniques. Whether you're a CIO, IT manager, developer, or just curious about technology, Open Tech Talks is for you, covering a wide range of topics, including Artificial Intelligence, Multi-Cloud, ERP, SaaS, and business challenges. Join Kashif each week as he explores the latest happenings in the tech world and shares his insights to help you stay ahead of the curve. Here's what you can expect from Open Tech Talks: Interviews with industry experts Insights into the latest technology trends Best practices for using technology in your career Tips and tricks for troubleshooting technology problems Inspiration to learn more about technology Subscribe to Open Tech Talks today and start growing your career in technology! Additional details about the podcast: The podcast is available on all major platforms, including Spotify, Apple, and Google. New episodes are released every Saturday. The podcast is about 30 minutes long for each episode. The podcast is free to listen to. I hope you enjoy the podcast! The views expressed on this Podcast and blog are my own and do not necessarily reflect the views of my current and previous employers.
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Now displaying: January, 2024
Jan 27, 2024

The rise of low-code and no-code development platforms is reshaping how we think about building applications. These platforms are marketed for their ease of use, emphasizing that even those without coding expertise can quickly create applications. This approach to app development is increasingly popular because it democratizes the process, making it accessible to a broader audience.

One key advantage of low-code platforms is their ability to empower people with little to no programming knowledge. They can now bring new projects to life or develop fresh ideas independently. Traditionally, creating an application involved relaying ideas to a programmer or coder, who would then try to translate these concepts into a functional product. This process could be time-consuming and often result in a product that might not fully align with the original vision.

However, with low-code and no-code platforms, this dynamic has changed. Individuals can now take control of the development process, building and adjusting their applications as they see fit. This hands-on approach allows for a more accurate realization of one's vision and fosters innovation by removing technical barriers.

The simplicity of these platforms lies in their user-friendly interfaces, which often involve drag-and-drop functionalities and easy-to-navigate design elements. This means that making an app doesn't require writing lines of code. Instead, it's about visually constructing the application, piece by piece, like building a model using a kit.


As these platforms evolve, they're becoming even more intuitive, making app development not just accessible but also an enjoyable experience. This shift is significant in an increasingly digital world, where the ability to quickly develop and deploy applications can be a game-changer for businesses and individuals alike.

In summary, low-code and no-code platforms are not just a trend; they represent a fundamental shift in the digital landscape. They're opening doors for creative minds to develop their digital solutions without the bottleneck of needing advanced coding skills, thereby accelerating innovation and personal empowerment in the digital realm.

Welcome to today's podcast! I am thrilled to have a special guest, Dan Hafner, an expert in app development without traditional coding. Dan started with no coding skills but established a successful app development business. He specializes in helping coaches, content creators, and entrepreneurs transform their ideas into practical, stylish, and scalable apps.

Dan Hafner's journey from a novice to a guru in the no-code app development space is truly inspiring, and his insights are invaluable for anyone looking to enter this rapidly evolving field.

Episode # 125

Today's Guest:

Dan Hafner, Founder, Dapper Mobile Apps

What Listeners Will Learn:

In today's podcast, you'll gain insights into several key areas:

  1. Challenges for Non-Programmers Using Low-Code Platforms

  2. Getting Started for Beginners with app development using low-code platforms

  3. Common Platforms for Beginners to start building the apps

  4. Tips for Building SaaS Applications

Resources:

 

Jan 14, 2024

The impact of large language models, also known as Gen AI, can be seen in every industry. In the healthcare sector, Generative AI Technologies is gaining momentum and becoming a key priority. Generative AI can revolutionize the healthcare industry by automating medical coding, improving medical claims processing. 

Generative AI can also assist healthcare payors and insurers, providing valuable call report summarization and performance analytics.

AI-enhanced imaging can further elevate the accuracy of medical diagnoses. Generative AI has the potential to refine, reconstruct, or synthesize medical imagery, including X-rays, MRIs, or CT scans. This provides clinicians with more detailed and accurate visual data, which supports better-informed diagnoses and treatment plans.

The healthcare industry stands on the brink of a transformative era, with the integration of advanced technologies reshaping its landscape. Today, we will talk about the dynamics of incorporating artificial intelligence (AI) and machine learning (ML) models into healthcare systems. We explore the challenges and breakthroughs in developing go-to-market strategies, healthcare IT integration, and the profound impact of AI in operational systems.

This podcast delves into the contrasting requirements of medical record interoperability among different healthcare facilities and the rigorous cybersecurity standards. Additionally, we explore how the healthcare industry is being transformed by AI, with closed-loop systems that are FDA-approved at the forefront.

Episode # 124

Today’s Guest:

James F. Jordan, Distinguished Service Professor of Health Care and Biotechnology at Carnegie Mellon University’s Heinz College, the President of StraTactic

What Listeners Will Learn:

In today’s podcast, you’ll gain insights into several key areas:

  1. The Role of AI and LLMs in Decision Support: How AI shapes healthcare decision-making processes, including precision medicine.
  2. Cybersecurity in Healthcare: Addressing the high stakes of protecting medical records in an increasingly digital landscape.
  3. Interoperability vs. Cybersecurity: Balancing the need for shared medical records with the imperative of data protection.
  4. Regulatory Challenges: Navigating the speed of technological advancement versus the pace of regulatory approval.
  5. Startups in Healthcare: Analysis of the current state and future prospects for startups in the healthcare industry.

Resources:

Jan 8, 2024

In the rapidly evolving landscape of artificial intelligence, the introduction of AI-powered voice solutions, particularly in call centers, marks a significant revolution.

This transformative shift is not just about automating conversations but about redefining the very essence of customer interactions. AI voice technologies, harnessing advanced algorithms and vast data sets, are enabling call centers to provide more personalized, efficient, and consistent customer service.

According to a report by Grand View Research, the global AI in the call center market size was valued at USD 1.6 billion in 2020 and is expected to expand at a compound annual growth rate (CAGR) of 23.6% from 2021 to 2028. This growth is attributed to the increasing demand for AI solutions that can manage large volumes of calls and enhance customer satisfaction while reducing operational costs.

Moreover, the integration of AI in call centers goes beyond just handling inquiries; it's about leveraging technology to understand customer needs better. AI systems can analyze speech patterns, recognize customer emotions, and provide responses that are not only accurate but also empathetic.

For instance, a study by IBM reveals that AI can analyze customer call data to identify underlying issues and trends, helping call centers to improve their services proactively.

The implementation of AI in call centers represents a confluence of technological advancement and practical application, signaling a new era in customer service where efficiency, empathy, and understanding are paramount.

Listeners will gain insights into Barky AI's innovative strategies, including their early adoption of ChatGPT2 for team integration and their groundbreaking use of AI voice agents in call centers. The podcast will unravel how Barky AI's partnership with call centers and its rigorous quality testing led to handling a million calls daily, transforming customer service in banks and other sectors. With the seamless integration of synthetic voice technology, Barky AI has blurred the line between human and AI interactions, ensuring undetectable, efficient customer service.

Episode # 123

Today’s Guest:

Chris Barkhurst, CEO, Barky AI

What Listeners Will Learn:

In today’s podcast, you’ll gain insights into several key areas:

  1. The early adoption of ChatGPT2 by Barky AI and its impact on team onboarding.
  2. Strategies for elevating AI applications beyond chatbot functionalities.
  3. The development and integration of AI voice agents in call centers.
  4. The process and importance of quality testing in AI voice solutions.
  5. The role of synthetic voice technology in enhancing customer service experiences.
  6. Chris Barkhurst's secret hiring process and find a new talent.

Resources:

1